Keurig Green Mountain Reduces Incidents by 30%

Keurig_Green_Mountain_Logo_2015_3

 

Keurig Green Mountain, Inc. is a leading producer of specialty coffee, coffee makers, teas, and other beverages. The company roasts coffee and packages a host of world-class beverages into a variety of pod formats for its Keurig® brewing systems. Across its multiple locations, Keurig Green Mountain® employs over 6,000 workers.


The company’s popular system has driven the phenomenal growth of the company. In order to maintain its world-class standards, the company recognized the need to streamline and standardize training and communications across its facilities.


Challenge

  • Inconsistent communications
  • Inefficient record-keeping
  • Validating behavior change

Solution

  • Integrated training platform
  • Automated record keeping
  • Tablet-based employee coaching tool

Result

  • Increased front-line proficiency
  • Audit preparedness 24/7
  • 30% reduction in safety incidents

 

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