Getting Started with Ecolab

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Want to get started using the new Ecolab training? Start by viewing the Sales Presentation for an overview of our partnership, then follow the steps below. If you still have questions, please consult the FAQ first.

  • My customer has Alchemy as their training vendor 
Solution: Alchemy

Alchemy provides Ecolab courses to customer’s existing training library.

Not sure if your customer has Alchemy, or you can’t find an answer in the FAQ? Send an email to Ecolab Training. Have a technical problem? Send an email to Alchemy Technical Support (technical questions).
  • My customer doesn’t have Alchemy as their training vendor 
Solution: Ecolab eLearning

Customer will receive eLearning housed on Alchemy’s server

  1. Customers must register as a user
  2. Discount codes are required to access online courses
    • Consult this guide for discount codes for existing customers, or
    • Contact fbtraining@ecolab.com to request discount codes for your new customer or for personal (AM/CAM) use.

Key Contacts

Ecolab
fbtraining@ecolab.com
651-250-2262
Alchemy Technical Support
SupportEcolab@alchemysystems.com
855-477-4646

Monday – Friday 5am – 7PM CT

 
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