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The SISTEM® approach
The SISTEM approach to learning is simple; focus on ensuring participants both understand and retain the information presented. Each SISTEM course encompasses the three basic learning styles - auditory, kinesthetic and visual - and is taught at a middle school education level in English and Spanish.
SISTEM pedagogy is based on research that demonstrates:
- trainees learn & retain information better when there is significant visual metaphor to attract & hold their attention
- the optimal attention span for trainees is under 20 minutes
- trainee involvement & interactivity throughout a training session increases retention & participation
- group activities increase retention & team building
- workplace training is more effective if the training is directly related to workplace experiences

Workplace Safety
A safe work environment is the key component to any workplace. The Workplace Safety library covers all the essential topics you need to get started. Documenting your safety training with SISTEM helps reduce liability and supports regulatory compliance.
Courses Included:
- Ammonia Properties and Uses
- Ammonia Accident Prevention
- Basic First Aid 1
- Basic First Aid 2
- Bloodborne Pathogens
- Electrical Safety
- Emergency Preparedness
- Ergonomics
- Fire Prevention and Protection
- Forklift Safety
- Hand and Power Tools
- Hazardous Atmospheres
- Hazard Communication
- Hearing Protection
- Lock Out/Tag Out
- Machine Guarding
- Personal Protective Equipment
- Walking and Working Surfaces
For more information about the learning objectives in our courses please fill out the form below.
Food Safety
The Food Safety library contains courses that cover a number of critical areas related to food safety. Each training participant is introduced to HACCP and various contributing factors essential to maintaining a safe and sanitary workplace environment.
Courses Included:
- Food Safety Standards
- GMPs for Maintenance Personnel
- Food Allergens
- Handling Food Allergens
- GMPs: Effective Hand Washing
- GMPs: Hygiene and Sanitation
- Harmful Bacteria
- Overview of HACCP
- Preventing Food Contamination
- Preventing Foodborne Illness
For more information about the learning objectives in our courses please fill out the form below.
Food Service
The Food Safety library contains courses that cover a number of critical areas related to food service and safety. Each training participant is introduced to HACCP and various contributing factors essential to maintaining a safe and sanitary workplace environment.
Courses Included:
- Basic Food Safety
- The Flow of Food
- Foodborne Illness
- Thermometers
- Hand Washing Techniques
- Cleaning and Sanitizing
- Child Feeding Programs
- Calculator Basics
- Decimals and Percentages
- Knife Cutting Techniques
- Units of Measure
- The Standard Recipe
- Measuring Devices
- Measuring Weight
- Measuring Volume
- Machine Guarding
- Knife Handling and Care
- Kitchen Tools and Equipment
- Focus on the Customer
- Merchandising and Presentation
For more information about the learning objectives in our courses please fill out the form below.
Poultry Handling
Developed in cooperation with the National Chicken Council and aligned with the NCC’s Animal Welfare Guidelines for Broilers, the Poultry Handling Library of courses constitutes a first of its kind for the industry. These courses offer proper guidance on everything from the handling of poultry from the hatchery, to transportation, to processing.
Courses Included:
- Hatchery Operations
- Grow Out Department
- Catching and Handling
- Euthanizing Practices
- Transportation and Receiving
- Live Bird Processing
For more information about the learning objectives in our courses please fill out the form below.
HR Training
The Human Resources library covers courses for all users who should be introduced to important topics such as the Family Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), and preventing violence and sexual harassment in the workplace.
Courses Included:
- ADA
- Diversity
- FMLA
- Prohibited Harassment
- Sexual Harassment
- Violence in the Workplace
For more information about the learning objectives in our courses please fill out the form below.
Job Success Training
Job Success library contains courses that cover a wide range of essential topics that affect an employee's success or failure in the workplace.
Courses Included:
- Anger Management
- Appropriate Behavior
- Social Skills
- Avoiding Destructive Behavior
- Housing
- Nutrition and Physical Fitness
- Transportation
- Being a Successful Supervisor
- Communicating Effectively
- Solving Problems at Work
- Living on a Budget
- Making the Most of Your Money
- Problems with Credit
- Communication and Trust
- Motivation and Discipline
- Patience and Consistency
For more information about the learning objectives in our courses please fill out the form below.
Career Readiness
The Career Readiness Library prepares employees for a successful path in their occupation covering topics such as Business Etiquette, Goal Setting, and Communication.
Courses Included:
- Attendance
- Basics of Customer Service
- Being an Effective Communicator
- Business Etiquette: Entry Level
- Business Etiquette: Professional
- Diversity
- Goal Setting
- Managing Your Money Wisely
- Positive Attitude and Motivation
For more information about the learning objectives in our courses please fill out the form below.
Job Search
Job Search Library provides job seekers with the key to obtaining the right job and prepares them for the ups and downs of unemployment.
Courses Included:
- Conducting a Job Search
- Interviewing for a New Job
- Letter Writing
- Stress of Unemployment
- Work Values
- Writing a Winning Resume
For more information about the learning objectives in our courses please fill out the form below.
Workforce Center Staff Training
Tailored for Workforce staff, these courses cover a broad range of topics including Barriers to Unemployment, WIA Overview, Workforce Investment Boards, and Introduction to Case Management.
Courses Included:
- Customers with Disabilities
- Equal Opportunity
- Identifying Barriers to Employment
- Interviewing for Supervisors
- Introduction to Case Management
- Managing Change
- O*NET Overview
- Serving Business Customers
- WIA Overveiw
- Workforce Investment Boards
For more information about the learning objectives in our courses please fill out the form below.
State Workforce Orientations
State Workforce Orientations are designed to familiarize job seekers with staff and services offered at Workforce Centers, as well as information needed to receive other benefits.
Courses Included:
- Connecticut JFES Orientation
- Florida TANF Orientation
- Illinois TANF
- Missouri Temporary Assistance
- Texas EPS Session
- WIA Overview: Missouri
- Workforce Investment Boards: MO
- Workforce Center Services
For more information about the learning objectives in our courses please fill out the form below.
Customer Service
The Customer Service Training Library focuses on the knowledge and job-skills required to work effectively with customers in person and over the phone.
Courses Included:
- Intro to Customer Service
- Company and Products
- Communicating
- Solving Problems
- Difficult Customers
- Multiple Customers
- Customers with Disabilities
- Using Math at Work
- Providing Customer Support
For more information about the learning objectives in our courses please fill out the form below.




