New Report: Winning the Battle for the Dining Dollar
Restaurant chains face increasing competition. To grab a greater share of the consumer “food wallet,” Chain operators must deliver an exceptional customer experience on every visit. The key to executing thes level of customer service to drive repeat traffic and growth? Your frontline team members.
This report draws on newly published research that points out how investments in team member performance and engagement make business sense. The infographic below provides a glimpse of some key takeaways.
Download the full report for additional findings, along with recommendations that turn these insights into profit-generating actions.