The ROI of Well-trained Employees

We have seen positive effects that I can attribute to well-trained employees. From having no lost time safety accidents, to reducing our quality complaints in half, to reducing our quality holds by 20% overall.
— Jim Gilday, Plant Manager
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Bigelow Tea understands the importance of safety and compliance for keeping their market share within the competitive industry of specialty teas. Wanting a more streamlined approach to training across worksites and employees, they turned to Intertek Alchemy.

Adding a consistent training program that could be managed across all three worksites with multilingual content made a huge impact for Bigelow Tea. Read about it in this case study, or watch the video below.

Bigelow’s Results

reduction in customer complaints
fewer quality holds
lost time incidents
reduction in downtime

Hear how Bigelow Achieved Results with Intertek Alchemy

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