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Playing Telephone:

How to Improve Interdepartmental Communications in Manufacturing Operations

Duration: 1 hour

Most manufacturing operations run 7 days a week, some at 24 hours a day, with hundreds to thousands of employees involved at any given time. Streamlining these operations requires ongoing efforts from cross-functional teams (including HR, Safety, Quality, and of course, Operations) and all levels of employees (from your frontline to your CEO). So how do you keep everyone on the same page and ensure your operations run like a well-oiled machine?

Join Intertek Alchemy as we share the keys to effective communication across manufacturing operations.

You’ll learn:

  • What information is each department/team responsible for communicating?
  • What is the best way to ensure consistent communication across teams, levels, and facilities?
  • The bottom line benefits of an effective internal communication program.

Featured Panelists

Holly Mockus Senior Industry Analyst – Intertek Alchemy

Holly Mockus, Senior Industry Analyst – Intertek Alchemy

With over 30 years of experience in the food industry at companies like Conagra, Kellogg, and Sara Lee, Holly helps Intertek Alchemy to create world class workforce development solutions for large, complex operations within the food industry. Holly has held positions in food safety, quality assurance, sanitation, and plant regulatory affairs. She was honored to receive the Safe Quality Food Institute’s Outstanding Achievement Award, was named one of Food Logistics’ 2016 “Champions of the Supply Chain,” and has served on several working groups with groups like GFSI, and GMA. Holly is passionate about the importance of training in the food industry.


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