Train, coach, and qualify from anywhere
Training doesn't end in the classroom, but paper checklists, outdated SOP binders, or disconnected tools make it difficult to see what's actually happening on the line.
Processes can vary between shifts, skills gaps go unnoticed, and more time is spent on documentation than reinforcing correct behaviors.
The Intertek Alchemy App is an additional capability that extends the Alchemy Training System onto the production floor, giving supervisors a practical way to observe work, validate skills, and reinforce correct behaviors.

in annual savings
YoY safety score improvement
improvement in new hire retention rate
Results from Carparts.com's implementation of Coach and Playbook.
See the case study Coach + Playbook,
all in one place

Coach
Observe employees and provide structured feedback to improve performance.
Playbook
Guided digital workflows bring SOPs off the shelf and into daily operations.
Combined in one mobile experience, Coach and Playbook enable reinforcement of correct behaviors, earlier identification of skill gaps, and consistent adherence to processes on the floor.
You’ll spend less time flipping through papers and more time focused on the work that matters.

Coach + Playbook,
all in one place

Coach
Observe employees and provide structured feedback to improve performance.

Playbook
Guided digital workflows bring SOPs off the shelf and into daily operations.
Combined in one mobile experience, Coach and Playbook enable reinforcement of correct behaviors, earlier identification of skill gaps, and consistent adherence to processes on the floor.
You’ll spend less time flipping through papers and more time focused on the work that matters.

Playbook takes SOPs off the shelf — the binders that get dusty and outdated — and brings them to life. Now everyone stays on the same page across shifts and lines.
— Amy Valek, Director of Learning & Development, JB

Alchemy Coach helps us verify the effectiveness of training to confirm that people are taking what they learn in training and actually applying it on the floor.
— Lyane MacDougall, QA Coordinator, Bonduelle
Find out where your training could go further
A short strategy session with your Account Manager can help you identify where training may be breaking down between the classroom and the production floor, and what practical steps could improve consistency and accountability.
In this 20-minute working session, you'll:
- Identify where skills validation or process adherence may be inconsistent across teams or shifts
- See how other Alchemy customers are reinforcing training and procedures on the floor
- Evaluate whether Coach, Playbook, or both could support your operation
- Map a practical starting point, whether that's observations, digitizing a few SOPs, or piloting the app in one area
You'll leave with a clearer view of how how the added capabilities of the Alchemy App could support your existing training system and where it could make the biggest impact first.
Book your strategy session