World-Class Client Service
Alchemy is committed to your success. Our world-class team of implementation specialists, trainers, support team, and account managers ensure that you get maximum value and results from your investment.
Dedicated account managers
Your dedicated account manager will be your primary point of contact. Your account manager will ensure your success by fully integrating our solutions with your corporate initiatives and helping you use the systems to their fullest potential.
Smooth solution implementation & training
Our implementation and training teams lay the foundation for your ongoing success. They’ll set you up and have you running in no time. We also offer complimentary live online training sessions for both new and experienced Alchemy clients.
All technical and product questions are handled expertly by our in-house, Austin, Texas-based support team. Live support is available Monday-Friday, 3am-7pm CST.
Hear from our clients
We’re proud of our 97% satisfaction rate, and we’re always striving to get that last three percent! But you don’t have to take our word for it. Check out our client case study library for videos of clients explaining what they love about Alchemy.