Leadership training to turn your best operators into leaders

Top performers on the line often get promoted because they’re the best at the job. But leading a team takes an entirely different skill set. Leadership training from Intertek Alchemy is specifically designed to help frontline manufacturing supervisors develop those skills.

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The Alchemy of Leadership is spectacular! Very impressed with the content and flow, very well executed.

— Michael Shoaf, EHS Manager, Pennant Ingredients

Two food plant leaders in hard hats and lab coats talking on the production floor

Leadership development that fits a plant schedule

Universities, night schools, and seminars offer plenty of leadership programs. Few are designed for manufacturing supervisors. Intertek Alchemy’s leadership program is built for the floor:

Short, interactive eLearning modules supervisors can take anywhere, anytime

Coordinated on-the-floor exercises and reinforcement materials

No time away from the facility, so production keeps moving

Libraries in English, Spanish, and Canadian French

Real-world scenarios and role-playing specific to manufacturing

Digital records and learning management to track each developing leader

I love that the scenarios are real-life, tough issues our supervisors have to deal with. Thanks for making it real!

— Bonnie Curtis, Chief HR Officer, Castellini

Leadership courses for every situation

Turn your supervisors into leaders their teams trust. The Intertek Alchemy leadership program includes 20 eLearning courses with expert instruction and real-life manufacturing scenarios, plus activities that reinforce each module. The courses cover four areas:

Communication

Good First Impression
Communication Basics
Providing Constructive Feedback
Active Listening
Receiving Feedback
Difficult Conversations

Performance management

Anger Management
Dealing with Difficult People
Disciplinary Action
Giving a Performance Evaluation
Handling Employee Complaints

Teamwork

How to Delegate
Motivating Yourself and Others
Teamwork

Leadership

Behaving Like a Leader
Building Trust
Engaging Employees
Managing Change
Valuing Differences
Follow Up and Follow Through

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Food safety courses and certifications on demand

Leadership training builds supervisors inside your plant. For food safety and quality professionals working toward their next credential, Zosi Learning is Intertek Alchemy’s online professional development platform. Courses are available 24/7, built with industry auditors and learning specialists, and designed for busy schedules.

Courses include:

HACCP certification
PCQI training
Internal auditing
Food defense
Food safety culture
Official SQF courses and exams, exclusively from Zosi Learning

Each one supports compliance with GFSI and FSMA requirements.

See courses from Zosi Learning

Zosi’s wide range of training makes it easy to learn quickly and effectively…which leaves you 100% prepared for situations that may arise during work.

— Ana Nunez, Wonder Meats

One view of every developing leader

Leadership courses are part of the courseware in the Frontline Performance System. Every completion is tracked on one platform, so you can see each supervisor’s progress as they grow into the role.

Soft skills training for new supervisors

Without people skills, great workers can struggle as managers, and their teams feel it. Intertek Alchemy leadership training gives supervisors the strategies to motivate their people, raise performance, and reduce turnover.

Watch how the program prepares supervisors for the real conversations on the job.

Frequently asked questions

Most new supervisors need help with communication, giving and receiving feedback, performance management, and building a team. Intertek Alchemy’s 20 leadership courses cover all four, using scenarios from real manufacturing workplaces.

See how knowing becomes doing.

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factory worker