People Are at the Heart
of Everything We Do

Darrin brings to Intertek Alchemy a combination of business management and international HR leadership. His 20+ years of international leadership experience spans a diverse spectrum of industries with a focus on cultural transformation, organizational effectiveness, human capital development, corporate integrations, and restructuring. Darrin has been working in a leadership position with Intertek for more than 12 years, helping companies shape cultures and practices that drive results and build long-standing employee relationships.

Darrin specializes in shaping long-range visions and aligning organizations to create value-centric cultures. He’s served as a catalyst and change agent with a successful track record of repositioning organizations as best-in-class industry leaders.

Darrin grew up in the Toronto, Ontario, Canada area and received his Bachelor’s from the University of Toronto and completed his post graduate studies at Humber College. When spending time away from work, Darrin enjoys spending time at the lake with his family and two dogs.

As an early member of the Alchemy team, Erin has at one time or another managed Alchemy’s marketing, customer support, operations, and training activities. As VP of Customer Operations, Erin serves on Alchemy’s executive team and is responsible for ensuring customer satisfaction throughout the customer life cycle. Previously, Erin worked for over 10 years at Sachem, Inc., an Austin-based manufacturer of specialty chemicals. Erin holds a B.S. in Nutrition from the University of Texas.

Susan Blakely joined Intertek Alchemy in 2022 as the VP of Product. She has over 25 years' experience in product strategy, engineering, and user experience for mid-market and enterprise SaaS products. Prior to Alchemy, Susan held senior leadership positions in technology used by nonprofits, corporations, and associations. Susan is skilled in translating market needs and technical requirements into business strategies and has a passion for talking to customers to build products that make their jobs easier. Away from work, she enjoys time with her family and kayaking and camping at parks throughout Texas.

Jeff has over 30 years of experience in the food industry, specializing in food safety, quality assurance, and plant management. Prior to Alchemy, Jeff was the founder and President of Chilton Consulting Group for 18 years, helping clients achieve and sustain GFSI certification under the SQF, BRC, and FSSC 22000 standards along with USDA and FDA Regulatory Compliance services for HACCP and Food Safety Plan. Jeff is a certified SQF Auditor, SQF Consultant, Preventive Control for Human Food Lead Instructor, and International HACCP Alliance Lead Instructor. Prior to starting Chilton Consulting Group, Jeff was a Plant Manager at two large food processing companies and a Director of Quality Assurance. Jeff earned his Bachelor of Science degree in Marketing and Management from Tampa College, Tampa FL.

Laura joins Alchemy with over 35 years of experience implementing food safety and quality control programs for processing, packaging, food service, and retail operations. She has worked with global retailers and manufacturers in the implementation of their GFSI certification programs. Prior to Alchemy, Laura managed BioMerieux (Silliker’s) South Region US food testing laboratories, implemented ISO 17025 requirements, conducted GMP and HACCP audits, and trained food safety auditors. Her hands-on experience in food safety management has assisted food companies in the successful implementation of good manufacturing practices (GMP), quality assurance, and HACCP programs. Laura is a graduate of University of Texas with a Bachelor of Science in Microbiology

For over 14 years, Robyn has been Alchemy’s brand ambassador, focused on growing awareness and adoption of our solutions and services across the globe. Her efforts contribute to over 40% of sales and are key to ensuring a 95% client retention rate. Before her life as an Alchemist, Robyn held marketing positions in other global technology and retail organizations. She has both a BBA and MBA in Marketing from Texas State University.

Robert has been with Intertek Alchemy for over four years and has helped create partnerships with over 400 facilities in North America. He started out at Intertek Alchemy as an Account Executive focusing on the general manufacturing vertical, then was promoted to a Senior Account Executive position where he managed all accounts in the Northeast, then managed the inside sales team. He is now leading the entire sales team for North America. Before he was an Alchemist, Robert held various sales positions at PepsiCo and Strategic Marketing. He earned his B.S. in Communication from University of Louisville. Outside of work, he enjoys playing tennis and spending time with his daughter Marie and wife Margaret.

For the past 28 years, Matt has dedicated his career to working in the SaaS industry. He started at Intertek Electrical in 2016 and transferred to Intertek Alchemy in 2021. Prior to Intertek, he worked at ADP UK as a Sales Manager for over 12 years. Matt travels all across the globe to connect with others and share how the Alchemy Training System can improve their working environment. In his free time, Matt enjoys boxing and weightlifting.