Our Total Operational Performance System (TOPS) is a proven system that prioritizes safety, quality, yield, productivity, and culture objectives so each attribute is optimized to contribute to the overall operational excellence of the organization.
Food safety and workplace safety are the foundation that protects your business, brand, employees, customers, and consumers. We help develop, implement and validate food safety systems to reduce the risk of recall and foodborne illness outbreaks while assuring regulatory compliance. We also help implement effective workplace safety systems to protect employees and ensure OSHA compliance.
Consistently producing high quality products is essential to every successful operation. An effective quality system results in every employee accepting responsibility and contributing to product quality. Organizations should use defined specifications and measurement systems during production processes to ensure quality. High quality will result in satisfied customers/consumers and generate repeat sales, brand growth, and a strong reputation.
Yield & line optimization
Our operations consultants work closely with supervisors and front-line workers to optimize line production:
- Measure performance to establish a baseline
- Establish metrics to measure critical operating factors
- Set goals and performance reporting to measure continuous improvements
- Use predictive analytics to determine the best optimization of line resources
Worker productivity is very important but needs to be managed with a balanced perspective to maximize the performance of safety, quality, and yield. We help drive productivity with effective line and departmental staffing efficiency, labor recovery standards, and benchmarking.
The TOPS culture is defined by commitment, service, behaviors, and teams as a vital part of operational excellence. We help ingrain a TOPS culture so employees understand not only what must be done but why it must be done to gain commitment.