July 26th, 2017
AUSTIN, Texas — Alchemy Systems, the world’s largest training company for the food and retail sectors, has acquired Wisetail. Wisetail has gained wide acclaim for providing restaurants, retailers, and franchises a modern employee learning and engagement platform so that they can deliver a consistent guest experience and foster a great work environment. Wisetail customers include ShakeShack, BJs Restaurants, Jamba Juice, Einstein Bros. Bagels, The Cheesecake Factory, Bonobos, and SoulCycle.
“Both Alchemy and Wisetail share a passion to help companies build an inspired, engaged, and trained staff that can deliver great guest experiences every time”
The Wisetail acquisition further accelerates Alchemy’s expansion in the restaurant and retail sectors. Together, Alchemy and Wisetail help companies train and engage more than 2.5 million employees at over 35,000 locations.
“We are delighted to have the talented Wisetail team join the Alchemy family,” said Jeff Eastman, Alchemy CEO. “Both Alchemy and Wisetail share a passion to help companies build an inspired, engaged, and trained staff that can deliver great guest experiences every time.”
“Gallup research reveals that 70 percent of U.S. employees are either unengaged or actively disengaged,” said Eric Chester, expert on culture and emerging workforce trends. “Wisetail has been very successful boosting engagement scores for restaurant and retail brands that are committed to continual employee training and development. They are a perfect fit with Alchemy!”
Wisetail will operate as a unit of Alchemy and continue to grow its operations in Bozeman, Montana. “This is an exciting opportunity for us to expand our ability to power great places to work,” said Ali Knapp, Wisetail president.