Case Studies

From paper forms to 99% comprehension: inside one global food service operator’s training overhaul

One of the world’s largest airline catering companies was training a multilingual frontline workforce with paper forms and PowerPoint slides. After implementing a centralized system, pass rates climbed from 66% to 99%.

How a bakery manufacturer turned training into a 1,705% ROI

What started as a training completion rate under 16% and a growing injury count became a four-year turnaround measured in fewer incidents, faster onboarding, and a return worth more than $17 for every dollar invested.

How Mars cut training time by 50%

MARS Santa Catarina cut total training time by 50 to 60%, reduced onboarding from two days to one, and manages 15+ compliance audits annually with confidence across 800+ associates and two 12-hour shifts.

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Shifting into High Gear with CarParts.com

By modernizing its training program, CarParts.com achieved an 84% new hire retention rate, 30% overall improvement in new hire retention, and 34% improvement in safety. These results highlight how training directly supports employee performance and engagement.

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Accelerating Workforce Development to Meet Expanding Production

Hill’s Pet revamped its new hire and operator technical training while expanding its workforce at same time. The results include 30% reduction in quality holds, faster changeover times, and turnover that’s “almost non-existent.”

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Enhanced Cross-training Helps Retain Employees

Ajinomoto introduced new mobile technology to improve cross-training and upskilling programs. The results are employee engagement, retention, and the end of shortcuts being passed through tribal knowledge.

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Keurig Dr Pepper Reduces Incidents by 30%

Keurig Dr Pepper, a specialty coffee and tea producer, used Intertek Alchemy’s programs to achieve a 30% reduction in safety incidents and 24/7 audit readiness.

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Kisko Increases Production Efficiency by 30%

Kisko, the largest Canadian manufacturer of freeze pops, partnered with Intertek Alchemy to reduce training time and increase production efficiency.

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Bonduelle Goes 6 Years with No Lost Time Incidents

Bonduelle Group, a producer of canned, fresh, frozen, and prepared foods, saw no lost time incidents for 6 years while increasing frontline skillsets and product quality with Intertek Alchemy.

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Tandem Foods Experiences 80% Reduction in Accidents

Intertek Alchemy programs helped Tandem Foods (formerly Trufood Manufacturing), a producer of energy bars, reduce accidents, lower employee turnover, address skill gaps, and fill specialized positions.