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Alchemy Launches Employee Communications Solution to Help Food Retailers Protect Profit Margins

Food retailers reduce shrink and injuries through tailored programs to train and coach associates.

November 11th, 2014

AUSTIN, Texas – Alchemy, the global leader in helping food companies communicate and engage with their workforces, today announced the launch of a new food retail solution. The solution consists of training, coaching and awareness programs that drive associate behavior around loss prevention, workplace safety, and food safety. Grocers face tight profit margins and significant food and workplace safety risks. Even small improvements in associate behavior can drive significant increases in profitability. For example, most food retailers lose more in shrink than their net profit. Studies show that 64% of in-store shrink occurs due to lack of associate awareness on best practices and costs the retail industry $128 billion per year.

An effectively engaged associate is the first line of defense for protecting profit margins

“An effectively engaged associate is the first line of defense for protecting profit margins,” stated Jeff Eastman, CEO of Alchemy Systems. “Alchemy already impacts over two million food production workers at 10,000 locations every month. We are delighted to help food retailers manage a high turnover workforce through quick and effective onboarding and coaching.”

The Alchemy food retail solution includes:

  • Training: Highly engaging, interactive training modules for general on-boarding (e.g., loss prevention, register accuracy, customer safety, food safety) and departmental on-boarding (e.g., deli, bakery, produce)
  • Coaching: Tablet-based mobile app that enables managers to observe associate tasks and provide on-the-floor coaching to ensure alignment with standard operating procedures
  • Awareness: Dozens of interactive refresher modules, memorable posters, and manager huddle guides to promote 24×7 awareness of key topics that drive profitability and minimize risk

Weis Markets, a 165 store supermarket chain is one of several leading food retailers that have implemented the Alchemy solution with great success. Michael P.Limauro, Vice President of Asset Protection for Weis explains, “The Alchemy solution can be tailored to each retailer’s unique needs. Based on their creative ability and power to affect change by connecting with associates of all ages, we made it an integral part of our overall asset protection campaign called AP Link. The program has helped us communicate with our associates in a fun and respectful manner giving us the ability to embed asset protection into our culture at all levels of the organization.”

Alchemy is a proud partner of the Food Marketing Institute.

See this release on PR Web.

About Intertek Alchemy
Intertek Alchemy is the global leader in innovative solutions that help companies with service- and labor-oriented workforces engage with their employees. Alchemy’s award-winning training, coaching, and engagement programs reduce workplace injuries, safeguard food and products, and improve operations.

About Intertek
Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices and over 44,000 people in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification solutions for our customers’ operations and supply chains. Intertek Total Quality Assurance expertise, delivered consistently with precision, pace and passion, enabling our customers to power ahead safely.