Learning Unplugged

User level: Beginner and Intermediate

Alchemy Help & Support - A strong Alchemy program depends not only on knowing the product, but also on knowing where to turn when questions arise. This session introduces the self-service resources and expert assistance available through Alchemy Help and Alchemy Support. Participants will learn how to search for reliable answers, select the right resource for the situation, stay informed about product updates, and how to make a complete support request that helps accelerate resolution. The session also encourages organizations to build internal Alchemy knowledge so administrators and facilitators can work with greater independence and confidence.

User level: Beginner

Alchemy Player, Manager, and Creator - This one-hour foundational session provides a practical overview of Alchemy Player, Manager, and Creator—the three core tools used to build, manage, and deliver workplace training. Participants will learn the primary purpose and key functionality of each application, who typically uses it, and how the applications work together across the training process. Designed for clients who are new to Alchemy, the recording can also serve as a convenient onboarding resource for new administrators, facilitators, content developers, and internal stakeholders.

User level: Beginner and Intermediate

Alchemy implementation and change management - Activating an Alchemy tool or capability is only the beginning. Successful adoption requires organizations to connect the technology to a defined business need, establish clear ownership, prepare users and resources, and design practical workflows that fit the realities of the workplace. In this session, participants will follow a structured roadmap for the implementation of their training program —from defining the desired outcome and assembling the implementation team to assessing readiness, piloting the workflow, preparing users, and supporting adoption after launch.

User level: Beginner and Intermediate

Alchemy implementation and change management - An effective training program uses the right activity for the learning need—not the same format every time. This session explores the range of learning activities available through Alchemy, including Alchemy courseware, company-specific and Creator courses, Player and Playbook courses, tests, evaluations, observations, instructor-led training, presentations, PDFs, videos, and microlearning. Participants will use a decision-making framework to match the format to the objective, audience, environment, risk, and available time while considering variety, activity length, evaluation, and the value of ready-to-use Alchemy courseware.

User level: Intermediate

Alchemy Manager—Dynamic Groups and Learning Plans - User Groups and Learning Plans can work together to automate curriculum assignments, but effective automation begins with dependable user data and clear assignment rules. This session shows how to connect group membership with required learning so new hires, departments, job roles, and employees with specific assignments receive the right training at the right time. Participants will also examine the impact of rule changes, how to validate subscriptions, and practical safeguards that help prevent missed or unintended assignments.

User level: Beginner and Intermediate

Alchemy Player - Delivering a smooth Player session depends on decisions made before learners arrive as well as confident facilitation during the event. This practical masterclass follows the complete group-training workflow: preparation, presentation settings, activity selection, enrollment, remote setup, session delivery, facilitator tools, and confirmation of results. Special attention will be given to preventing and troubleshooting common remote and connection issues so facilitators can minimize disruption on the production floor.

User level: Intermediate

Alchemy Manager—Learning Plans - The right Learning Plan structure depends on when training must begin, when it must be completed, and whether it needs to happen again. This masterclass compares fixed-date, relative-date, follow-up, and repeating Learning Plans through practical workplace scenarios such as annual compliance, new-hire onboarding, retraining, and recurring refreshers. Participants will learn how plan logic and configuration choices affect assignments, due dates, completion expectations, and monitoring.

User level: Intermediate and Advanced

Alchemy Manager and Playbook - Completing assigned training and demonstrating job readiness are related—but they are not the same outcome. This session clarifies the distinct purposes of Learning Plans and Job Qualifications and helps clients decide when to use each tool. Through workplace examples, participants will examine how required learning, hands-on practice, observations, approvals, and qualification evidence can work together to move employees from course completion toward demonstrated competence.

User level: Intermediate and Advanced

Alchemy Manager - A reliable Alchemy site requires intentional maintenance. Outdated users, duplicate content, inactive plans, unnecessary groups, and excessive permissions can make administration harder and put reporting or curriculum at risk. This session presents a practical maintenance routine for users, content, groups, Learning Plans, and administrator access. Participants will learn what to review, what dependencies to investigate before retirement or bulk retirement, and how ownership and recurring health checks help keep the site accurate, protected, and ready for audits or major curriculum rollouts.

User level: Intermediate and Advanced

Intertek Alchemy App—Observations - A performance observation should do more than record whether a task was completed correctly. It can create a structured opportunity to recognize strong performance, understand the reasons behind a gap, reinforce expectations, and agree on next steps. This session examines the anatomy of an effective observation using the Intertek Alchemy App, with emphasis on objective evidence, two-way dialogue, respectful feedback, corrective action, and follow-up.